Privacy Policy

This policy is effective as of 25 April 2025

At Rendon Physical Therapy
("RendonPT," "we," "our," or "us"), protecting your personal and health information is a top priority. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the California Consumer Privacy Act (CCPA), and other applicable laws.

1. Information We Collect

We may collect:

Personal Information(e.g., name, address, email, phone number)Protected Health Information (PHI)(e.g., medical history, treatment information, insurance details)Technical Information(e.g., IP address, browser type when visiting our website)

2. How We Use Your Information

We use your information to:

• Provide healthcare services and manage your care

• Communicate with you regarding appointments, treatments, and billing

• Respond to your inquiries and requests

• Send appointment reminders and health-related updates via phone, email, or SMS (with your consent)

• Comply with legal obligations

3. How We Protect Your Information

We implement administrative, physical, and technical safeguards to protect your PHI and personal data, including:

• Secure electronic medical records systems

• Encryption of data transmissions

• Employee training on HIPAA compliance

• Access controls and audit procedures

4. Sharing Your Information

We may share your information:

• With healthcare providers involved in your care

• With health insurance companies for billing purposes

• With vendors and service providers under HIPAA-compliant agreements

• As required by law (e.g., court orders, public health reporting)

• We do not sell your personal or health information to third parties.

5. Your Rights Under HIPAA and California Law

You have the right to:

• Access and request copies of your health records

• Request corrections to your health information

• Receive an accounting of disclosures

• Request restrictions on certain uses or disclosures

• Request confidential communications

• File a complaint if you believe your rights have been violated

California Residents:

You also have CCPA rights, including the right to know what personal information we collect and to request deletion of your personal data (subject to healthcare-related legal exceptions).

To exercise any of these rights, please contact us at (909) 796-0012.

6. Cookies and Website Tracking

Our Website may use cookies or tracking tools to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Your continued use of our Website and services indicates acceptance of the updated policy.