Terms of Service

Effective Date: 4/28/25

Welcome to Rendon Physical Therapy ("RendonPT", "we", "our", "us"). Please read these Terms of Service ("Terms") carefully before using our website, www.rendonpt.org ("Website"), and our related services, including appointment booking, text messaging notifications, and promotional offers. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree, please do not use our Website or services.

1. Services Provided

RendonPT offers physical therapy treatments, wellness services, and patient education. Some services may require sharing health information, subject to HIPAA protections.

2. Communications & Text Messaging

By providing your mobile number, you consent to receive appointment reminders, administrative updates, and health-related messages via SMS.

• Standard text messaging rates may apply.

• Messages may contain limited health information to maintain confidentiality.

• You can opt-out anytime by replying "STOP" or contacting us directly.

• We protect text communications under HIPAA to the best extent but cannot guarantee full privacy once messages reach your device.

• For help, reply "HELP" or contact us at [email protected] or 909-796-0012. We will not share your mobile number with third parties for marketing purposes without your explicit consent.

Consent is not a condition of receiving our services.

3. Protected Health Information (PHI)

We comply with HIPAA standards in handling all personal and health-related information.

Your PHI will only be used for treatment, payment, healthcare operations, or as otherwise permitted or required by law. You have rights over your PHI, as outlined in ourPrivacy Policy.

Our Privacy Policy describes how we collect, use, and safeguard your information. By using our services, you agree to its terms.

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete information.

• Use the Website and Services for lawful purposes only.

• Not interfere with the security or functionality of our Website or Services.

Unauthorized use or misuse of our Website may result in termination of your access and possible legal action.

5. Intellectual Property

All content on our Website—including text, graphics, logos, images, videos, and software—is the property of RendonPT and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or use any content without our prior written permission.

6. Scheduling, Cancellations, and Payments

• You are responsible for managing appointment times.

• Cancellation policies and payment terms will be disclosed during booking.

• Services not covered by insurance must be paid directly by the patient.

7. Limitation of Liability

RendonPT disclaims liability for:

• Any unauthorized access to or use of your information beyond our reasonable control.

• Any interruptions or errors on the Website.

• Medical outcomes related to adherence (or non-adherence) to recommended care plans.

Our maximum liability will not exceed fees paid by you for services rendered.

8. Changes to Terms

We may modify these Terms at any time. Changes will become effective when posted on our Website.

Your continued use of the Website or Services after any changes indicates your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action must be brought in the appropriate courts located in California.